My first attempt was, if i say so myself, blooming gorgeous. Chocolate Mud Cake to die for.
Next attempt – Cupcakes. Cranberry Spice to be precise (I’m a poet and I didn’t know it… Haha). These are looking good but at the moment they are naked. They have no frosting 
I’ve tried a couple of batches but it’s just too runny.
There is a cake decorating shop in our little town. She sells various items for people who make their own cakes. She also sells her own very nice creations.
I’ve been in to the shop a couple of times. As a novice I’m not just looking for products to buy but also guidance and a bit of ‘it’ll be ok, just keep practising’. Unfortunately every attempt to engage the owner in anything other than telling me how much I’ve spent has proved impossible.
Today was the final straw. I went in and asked if she sold ready made frosting. I’m thinking it’s unlikely because it has a limited shelf life and most people can make it easily themselves so there will be no demand. However, it’s worth a shot. As expected she doesn’t sell it, she said she tried it once but it didn’t sell. So I tell her I am really struggling to make it and that every attempt ends up runny and in the bin. I say that I’ve got cupcakes waiting for frosting and am sad that I just don’t know what I’m doing wrong. Her response? Stony silence. She said nothing at all. She didn’t change her expression, she just stood there.
I waited a moment then said again that I wish I knew what I was doing wrong or if there was a better recipe I could try or a different technique but she still remained silent and unmoved.
End result, I just walked out of the shop. I didn’t spend any money. I won’t be going back in to the shop again. Her loss. Small businesses need to be as good at customer service as any other business, this is a very small town and it doesn’t take long for little shops to go under, our high street is full of vacant shops.
Bye for now,
Jane
